To receive payments on time, it’s important to keep your payment details accurate and up to date. You can view and manage both your tax and bank details directly in the Awin platform.
To access your payment settings, go to Account > Payment Details.
Note: After submitting updated bank details, you may temporarily see a message stating that your bank details could not be updated. This does not mean your request failed. It means your changes are under review.
All updates are reviewed by Awin’s Compliance team and are typically validated within 2 business days. No action is needed while the review is in progress.
If your bank details update is declined, review your information and resubmit. For troubleshooting steps, see Troubleshooting Your Payment Details.
Tax Details
In the Tax Details section, you provide information required to process your payments correctly and comply with local regulations.
Enter the following information:
- Tax Residence: The country where your business is registered for tax purposes
- Business Type: Your legal business classification (e.g. company or sole trader)
- Company Name:
- If you are a sole trader, enter your full name
- If you represent a company, use the registered company name
- VAT ID or Local Tax Number:
- Provide your VAT number if registered
- Otherwise, enter your local tax number (e.g. social security number or unique Tax Payer Reference number)
- Tax Verification Document: A certificate issued by local tax authorities; optional for non-US publishers. To learn more, see US Tax forms (1099 & W9) - FAQs.
- Address Information: Your full registered address
For full guidance on tax details, see Publisher Tax Details - FAQ.
Bank Details
The Bank Details section controls how and when you receive payments. Only the account owner can make changes to this section.
To learn more about account ownership, see What are the different levels of permission to access a publisher account?
Your payment settings
- Payment Frequency: Choose how often you receive payments
- Destination Country: Country where your bank is located
- Destination Currency: Currency of your bank account
- Payment Threshold: Set the minimum balance required before a payout is triggered. To learn more, see What are the payment thresholds?
- Payment Method: How Awin pays you. This is automatically shown based on your country and currency
Available payment methods include SEPA, BACS, ACH, Domestic transfers, or Payoneer. For a full overview, see What are the available payment methods?
Your bank account details
Depending on your selected payment method, you’ll need to provide specific bank details such as:
- Account Holder: The full name of the bank account owner
- Bank details dependent on the payment method
Make sure all details exactly match your bank records. Incorrect or mismatched information can lead to payment delays or failed transfers.
For best practices, see How to enter your bank details correctly.
Payoneer payment details
If you receive international payments, your bank details are managed through your Payoneer account rather than directly in Awin.
In Account > Payment Details, you can:
- View your Payoneer connection status
- Access your Payoneer account through clicking Payments through Payoneer
For full instructions on updating your Payoneer bank details, see Payoneer Account Setup – FAQs.
For support with Payoneer, visit their Help Centre. To learn how, see How to contact Payoneer?
