What are the benefits of Payoneer?
We know that faster, seamless payments are important to our publishers. That’s why we selected Payoneer as our new payment provider to offer:
- Faster payments. Payoneer pays as quickly as one business day for transfers in your local currency and 3 –5 business days for publishers who wish to be paid in USD/EUR/GBP to bank accounts outside US/EU/GB.
- Local payouts. You can get paid in your local currency and avoid excessive transfer fees.
- Lower fees. You can avoid excessive transfer and conversion by saving up to 70% on fees charged by banks.
- Reduction in failed payments. Different countries' requirements for international payment, means any missing data or additional documents required by a certain local authority/ bank could lead to payment being returned by your bank. Payoneer’s platform offers a dynamic layout based on the country where you receive your payment, minimising the risk of a failed payment.
- Local customer support. Payoneer offers local support in more than 10 countries with 16+ languages which allows you to get support fast in your preferred language.
Who is the Payoneer solution for?
All Awin publishers who receive international payments or have previously been paid through the 'International Wire Transfer' payment method.
International Wire Transfer applies to you when you receive cross-border payments, for example, USD payments to countries outside the US, GBP to countries outside the UK, or EUR to banks that are not part of SEPA and countries outside of SEPA.
Are there any fees associated with payments through Payoneer?
There are no monthly or annual fees for Payoneer’s Global Bank Transfer service for Awin publishers. Fees may apply in the event of currency conversion:
- If you wish to receive payments to your local bank account in your local currency (the payment is sent to a different currency than the one it was issued in): ~1.75% Foreign Transaction (FX fee) is applied. For example, USD payment issued as AUD to an AUD account in Australia and. Please note FX fee has always been applied for payments with different currencies, also with the past wire transfer method with our previous payment provider. With Payoneer, the FX fee is transparently presented. No other hidden fee will be applied by Payoneer as part of a local transfer.
- If you wish to receive EUR/USD/GBP payments to your local bank account in EUR/USD/GBP currency: No FX fee is applied. The payment will be done as a SWIFT transfer and is presented when available for your region. Please note that, depending on your bank, additional intermediary bank fees may apply. This is out of Payoneer's hands.
What is the definition of the currency conversion rate for Payoneer?
Payoneer uses the inter-bank buy rate which is calculated at the time when the transaction is made. The conversion rate is calculated by combining multiple aggregators like Reuters to identify the fair market rate – this is the most accurate, real-time, inter-bank buy rate or better.
Will payments be held in my Payoneer account or sent to my bank account?
Your payments will be transferred directly to the bank account you registered with on your Payoneer account. It is not possible for your Awin payments to be stored in a Payoneer balance or wallet.
How do I register to Payoneer as an Awin publisher?
See the following article for a step-by-step process to set up your Payoneer account: How to set up a Payoneer Account - A step-by-step guide.
How do I proceed if I have previously registered to Payoneer/ I already have a Payoneer account?
If you have already registered to Payoneer using the unique invitation link from Awin, you are all set. Your Awin account has been automatically connected to Payoneer. For more information about your Payoneer application status, see the article: Payoneer Account Setup – FAQ.
If you already have a Payoneer account on your own (without the unique link from Awin), you will be required to complete the Payoneer registration process through your Awin account.
How do I see the status of my payments through Payoneer?
See the following article: Payments through Payoneer – FAQ.
